Terms of service

Terms of Service

Effective Date: April 6, 2026

Welcome to CLOWERA.

These Terms of Service (“Terms”) govern your access to and use of the CLOWERA website, products, subscriptions, services, content, and related features operated by CLOWERA LLC (“CLOWERA”, “we”, “us”, or “our”).

By accessing or using our website, purchasing products, subscribing to services, or interacting with our content, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

Eligibility

By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.

You agree not to use our products or services for unlawful, unauthorized, or prohibited purposes.

Products and Services

CLOWERA offers skincare and personal care products intended for cosmetic and beauty purposes only.

Product descriptions, pricing, availability, promotions, and packaging may change without notice.

We reserve the right to discontinue products or limit quantities at any time.

We make reasonable efforts to display product colors, textures, and images accurately, but actual appearance may vary depending on devices and screens.

Cosmetic Product Disclaimer

CLOWERA products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Statements on this website have not been evaluated by the Food and Drug Administration.

Individual results may vary.

Customers are responsible for reviewing ingredient lists and performing patch testing prior to use.

Orders and Billing

By placing an order, you agree that:

• All information provided is accurate and complete
• You are authorized to use the selected payment method
• Orders may be canceled or refused at our discretion
• Pricing errors may be corrected without prior notice

We reserve the right to refuse or limit orders that appear fraudulent, abusive, unauthorized, or intended for resale.

Subscription Services and Auto Renewals

Certain products or services may be offered through subscription or recurring billing programs.

By enrolling in a subscription, you authorize recurring charges according to the billing schedule disclosed at checkout.

Subscriptions automatically renew unless canceled before the next billing cycle.

Customers are responsible for managing subscription preferences, billing details, and shipping information.

CLOWERA reserves the right to modify, pause, or discontinue subscription programs at any time.

Shipping and Returns

Shipping times and delivery estimates are not guaranteed.

Please review our Shipping Policy and Return & Refund Policy for complete details regarding shipping, returns, exchanges, and refunds.

Intellectual Property

All content on this website, including but not limited to:

• Logos
• Product names
• Branding
• Graphics
• Images
• Videos
• Text
• Website design
• Marketing materials

is the property of CLOWERA LLC and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, republished, or used without prior written consent.

User Generated Content

If you submit reviews, comments, photos, videos, tags, testimonials, or other content to CLOWERA or through social media platforms, you grant CLOWERA a non exclusive, worldwide, royalty free license to use, reproduce, publish, distribute, display, edit, and share such content for marketing and promotional purposes.

You confirm that you own or control the rights to submitted content.

Influencer and Affiliate Programs

Participation in influencer, affiliate, referral, ambassador, or creator programs may be subject to additional agreements, guidelines, and commission structures.

CLOWERA reserves the right to suspend or terminate participation in such programs at any time for violations, misuse, fraudulent activity, misleading claims, or unauthorized brand representation.

Prohibited Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to systems or accounts
• Interfere with website functionality or security
• Submit false or misleading information
• Engage in fraudulent transactions or chargeback abuse
• Copy or exploit website content without authorization
• Misrepresent affiliation with CLOWERA

Privacy

Your use of our website and services is also governed by our Privacy Policy.

Third Party Services

Our website may contain links or integrations with third party platforms and services including payment processors, social media platforms, analytics providers, advertising partners, and ecommerce technologies.

CLOWERA is not responsible for the practices, policies, or content of third party services.

Disclaimer of Warranties

This website, products, and services are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted access, error free operation, or specific results from product use.

Limitation of Liability

To the fullest extent permitted by law, CLOWERA LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:

• Use or misuse of products
• Allergic reactions or sensitivities
• Website interruptions
• Shipping delays
• Subscription billing issues
• Third party service failures
• Unauthorized account access

Our maximum liability shall not exceed the amount paid for the applicable order or service.

Indemnification

You agree to defend, indemnify, and hold harmless CLOWERA LLC and its affiliates, owners, employees, contractors, partners, and service providers from claims, liabilities, damages, losses, costs, and expenses arising from your violation of these Terms or misuse of the website or products.

Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms, the website, products, or services shall be resolved through binding individual arbitration in the State of California, rather than in court, except where prohibited by law.

By agreeing to these Terms, you waive the right to participate in class actions or jury trials.

Class Action Waiver

All claims must be brought individually and not as part of any class, consolidated, representative, or collective action.

Force Majeure

CLOWERA shall not be liable for delays or failures caused by events beyond reasonable control including natural disasters, pandemics, labor disputes, governmental actions, internet outages, carrier failures, supply chain disruptions, or other unforeseen circumstances.

Governing Law

These Terms shall be governed and interpreted under the laws of the State of California and the United States, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective immediately upon posting to the website.

Continued use of the website or services constitutes acceptance of revised Terms.

Contact Information

CLOWERA LLC
2108 N ST STE N
Sacramento, CA 95816
USA

support@clowera.com
9494446191

Legal inquiries:
legal@clowera.com