Privacy policy

Privacy Policy

Effective Date: April 6, 2026

This Privacy Policy describes how CLOWERA LLC (“CLOWERA”, “we”, “us”, or “our”) collects, uses, stores, and shares personal information when you visit our website, make a purchase, subscribe to our services, interact with our content, or otherwise communicate with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

• Name
• Shipping and billing address
• Email address
• Phone number
• Payment related information
• Order history
• Account information
• Device and browser information
• IP address
• Usage and interaction data
• Marketing preferences
• Subscription and billing preferences

How We Collect Information

Information may be collected when you:

• Place an order
• Subscribe to emails or SMS notifications
• Create an account
• Contact customer support
• Participate in promotions or surveys
• Interact with our website, advertisements, or social media pages

We may also collect information automatically through cookies, pixels, analytics tools, and similar technologies.

Cookies and Tracking Technologies

CLOWERA uses cookies and similar technologies to:

• Operate and improve website functionality
• Analyze website traffic and performance
• Personalize user experience
• Remember preferences and cart activity
• Support advertising and retargeting campaigns

Our website may use technologies provided by Shopify, Meta, TikTok, Google, Pinterest, and other analytics or advertising partners.

You may disable cookies through your browser settings, though certain website features may not function properly.

Marketing Communications

By providing your contact information, you may receive:

• Order updates
• Shipping notifications
• Promotional emails
• Marketing messages
• Product announcements
• SMS notifications where consent is provided

You may unsubscribe from marketing emails at any time using the unsubscribe link included in communications.

SMS consent is not a condition of purchase.

Subscription and Recurring Billing

Certain products or services may be offered through subscription or recurring billing programs.

By enrolling in a subscription, you authorize recurring charges according to the subscription terms presented at checkout.

Customers may manage or cancel subscriptions through their customer account or by contacting support@clowera.com before the next billing cycle.

How We Use Information

We may use collected information to:

• Process orders and payments
• Provide customer support
• Deliver products and services
• Improve website functionality and user experience
• Prevent fraud and unauthorized activity
• Conduct analytics and performance tracking
• Send marketing and promotional communications
• Comply with legal obligations
• Protect our business, customers, and intellectual property

Sharing of Information

We may share information with trusted service providers and partners including:

• Shopify
• Payment processors
• Shipping carriers
• Email and SMS platforms
• Analytics providers
• Advertising and retargeting partners
• Fraud prevention and security services

We do not sell personal information for monetary compensation.

California Privacy Rights

California residents may have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

• Request access to personal information
• Request deletion of personal information
• Correct inaccurate information
• Opt out of certain data sharing activities
• Limit certain uses of sensitive information

To submit a privacy related request, contact:

privacy@clowera.com

We may verify your identity before processing requests.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide products and services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

Children’s Privacy

Our website and services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

Third Party Services and Links

Our website may contain links to third party websites, platforms, or services.

CLOWERA is not responsible for the privacy practices, security, or content of third party services.

User Generated Content

If you submit reviews, testimonials, photos, videos, tags, comments, or other content through our website or social media platforms, you grant CLOWERA the right to use, reproduce, publish, display, and distribute such content for marketing, promotional, and business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of the updated policy.

Contact Information

CLOWERA LLC
2108 N ST STE N
Sacramento, CA 95816
USA

support@clowera.com
9494446191

Privacy requests:
privacy@clowera.com